Privacy Policy

1. Introduction

This Privacy Policy explains how Framebatch ("we", "us", or "our") collects, uses, discloses, and safeguards your information when you use our Framebatch application, website, and related services (collectively, the "Services").

Please read this Privacy Policy carefully. By using our Services, you agree to the collection, use, and disclosure of your information as described in this Privacy Policy. If you do not agree with our policies and practices, do not use our Services.

2. Information We Collect

We collect several types of information from and about users of our Services, including:

Personal Data

Personal data refers to information that identifies you as an individual. We may collect the following personal data:

• Name
• Email address
• Billing information
• IP address
• Usage data and preferences

Non-Personal Data

We may also collect non-personal data, such as browser type, operating system, and diagnostic information about how you use our Services. This information is collected in a form that does not, on its own, identify you personally.

3. How We Collect Information

We collect information directly from you when you:

• Create an account or register for our Services
• Purchase a subscription
• Contact our support team
• Participate in surveys or promotions
• Subscribe to marketing communications

We also collect information automatically through cookies and similar technologies when you use our Services. This includes information about your device, browsing actions, and patterns.

4. How We Use Your Information

We use the information we collect to:

• Provide, maintain, and improve our Services
• Process transactions and send transaction-related communications
• Respond to your inquiries and support requests
• Send you technical notices, updates, and security alerts
• Personalize your experience and deliver content relevant to your interests
• Monitor and analyze usage patterns and trends
• Prevent fraudulent transactions and monitor unauthorized access
• Comply with legal obligations

5. Disclosure of Your Information

We may disclose your personal information in the following circumstances:

• To our subsidiaries and affiliates
• To contractors, service providers, and other third parties who need access to your information to support our business
• To a buyer or successor in the event of a merger, acquisition, or similar business transaction
• To comply with any court order, law, or legal process
• To enforce our Terms of Service
• If we believe disclosure is necessary to protect the rights, property, or safety of Framebatch, our customers, or others

6. Data Security

We have implemented appropriate technical and organizational measures to protect the security of your personal information. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. Data Retention

We will retain your personal information only for as long as necessary to fulfill the purposes outlined in this Privacy Policy, including for the purposes of satisfying any legal, accounting, or reporting requirements.

8. Your Rights

Depending on your location, you may have certain rights regarding your personal information, including:

• The right to access your personal information
• The right to rectify inaccurate or incomplete personal information
• The right to request the deletion of your personal information
• The right to restrict or object to the processing of your personal information
• The right to data portability
• The right to withdraw consent at any time

To exercise these rights, please contact us using the information provided in the "Contact Us" section below.

9. Children's Privacy

Our Services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children under 16. If you become aware that a child has provided us with personal information, please contact us. If we become aware that we have collected personal information from a child under 16 without verification of parental consent, we will take steps to remove that information from our servers.

10. International Data Transfers

Your information may be transferred to and processed in countries other than the country in which you reside. These countries may have data protection laws that are different from the laws of your country. We have taken appropriate safeguards to ensure that your personal information remains protected in accordance with this Privacy Policy.

11. Changes to Our Privacy Policy

We may update our Privacy Policy from time to time. If we make material changes, we will notify you by email or through a notice on our Services prior to the changes becoming effective. We encourage you to review this Privacy Policy periodically for any changes.

12. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact us.

Alternatively, you can reach us at:

Email: privacy@framebatch.com
Address: 123 Tech Lane, San Francisco, CA 94105, USA